Underpinned House Insurance

You are entitled to a full refund of the premium paid if you find the policy unsuitable for your needs and cancel it within 14 days of receipt of your policy documents (so long as no claims have been made) at inception or renewal date. f you need to cancel your cover during the 14-day cooling off period you will be charged relevant administration costs for setting up the policy. Please call us or notify us in writing with the reason for cancellation and state the date from which you need cover to cease.

Remember, if your policy is in more than one name, all policyholders will need to sign the letter. If you have any other queries, please don't hesitate to contact the customer services team on 0344 892 1750.

Yes. We can cover both listed and timber framed properties.

Yes, in line with all property insurance you must take all reasonable steps to prevent accidents, loss or damage and must maintain the property insured in sound condition and good repair.

For those with a flat roof, a professional builder or roofer will need to visit your property every 8 years to inspect it and any necessary repairs should be carried out. </

Yes. As long as there is forcible entrance into or exit out of your property, you will be covered.

We have provided a summary of the key features of the policy, above. For details of the terms and conditions applicable, please refer to the insurance product information document and policy wording, which are available during the quotation process and supplied when you arranged cover. A copy policy is available on request.

You can pay by debit card, credit card or monthly direct debit.

To help you spread the cost of your premiums, we offer a quick and easy direct debit instalment scheme for spreading payment over ten months, through our preferred provider, Premium Credit Limited (PCL). Please visit our dedicated instalment Direct Debit page to find out more.

A variety of payment options are available and the interest transaction charge and annual percentage rate (APR%) vary according to the amount of the premium, the number of monthly instalments and type of premium finance scheme selected. We will give you full details of the additional amount payable, instalment amounts, number of instalments and APR when you ask us for a quotation.